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Thank you for choosing our remote control model.
We strongly suggest you to read the instructions before building the model. If you have any questions, please contact our Technical Support at the following link:
1. Pictures are taken with the actual product.Due to the limitation in photography, color represented in the pictures may differ from the actual model.
2. We reserve the right to improve our products without further noticifcation.
3. All parts and electronics devices are thoroughly tested before delivery. Please check for any damages during transportation and resolved with the courier service and report to our customer service along with photos of the damage within 24 hours. Any other deficiencies should be reported within 7 days.
4. Please read the instruction / operation manual before assembling and running of the model. Hooben / Arkmodel cannot be responsible for any damages due to mis-handling of the model (e.g. crashes, water ingress, fire etc)
5. The model is a dedicated device. As such, it will be easily damaged by mid-use. We cannot be responsible for any damages after use. Only faulty parts that are new and unused are subjected to replacement with shipping charge covered by the customer.
6. Customer should report to us within 3 days should they find the model is not functioning up to the product specifications. Subjected to the our concurrency (or from a third party recognizing agencies), the model will be repaired/ replaced by us free of charge. This warranty does not cover any short comings that are not within our product specifications.
7. We can provide damage repair services at cost with shipping charges bear by the customer.
8. The customer is responsible for the use of this model under his country¡¯s government law and regulations. Hooben / Arkmodel will not be responsible for any damages directly or indirectly related to the use of the model.
9. Please refer to our instruction and operations manual for general guidelines in the use of the model.
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www.arkmodel.com
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